Last updated: February 11, 2026

Diamond Pack Sports, LLC (“Diamond Pack,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, members, and website visitors.This Privacy Policy explains how we collect, use, and protect information when you visit:

www.diamondpackbaseball.com
shop.diamondpackbaseball.com

By using our websites, you agree to the practices described below.
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1. Information We Collect
‍We may collect the following types of information:

‍Personal Information
‍Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely by Shopify and third-party providers)

‍Account & Purchase Information
‍Order history
Product selections
Payment method (not full card details)

‍Quiz & Form Submissions
‍Survey responses
Pack Discovery quiz answers
Submitted preferences

‍Technical Information
‍IP address
Browser type
Device information
Pages visited
Referring websites
This information may be collected through cookies and analytics tools.
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2. How We Use Your Information
‍We use information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and products
Deliver marketing emails (if you opt in)
Personalize quiz results and content
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We do not sell personal information.
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3. Payments & E-Commerce
‍Purchases made through our store are processed via Shopify and its payment providers. Payment information is securely handled by those providers and is not stored on our servers.

Please review Shopify’s privacy policy for more details on how payment data is handled.

4. Children’s Privacy  
‍Diamond Pack is designed for families and youth athletes.We do not knowingly collect personal information directly from children under 13 without parental consent.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete it promptly.

Parents who believe their child has provided personal information may contact us at privacy@diamondpacksports.com.
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5. Email Marketing
‍If you sign up for emails, we may send:
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Product announcements
New collection releases
Community updates

You can unsubscribe at any time using the link in our emails.
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6. Cookies & Analytics
‍We use cookies and analytics tools (such as Google Analytics and Shopify analytics) to:

Understand website usage
Improve site performance
Enhance user experience

You can adjust cookie settings in your browser.
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7. Data Security
‍We take reasonable measures to protect your personal information, including:

Secure checkout processing
Encrypted data transmission
Limited access to personal data

However, no method of transmission over the internet is 100% secure.
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8. Your Rights
‍Depending on your state of residence (such as California), you may have rights to:
Request access to your data
Request correction of your data
Request deletion of your data

To make a request, contact us at: privacy@diamondpacksports.com
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9. Changes to This Policy
‍We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
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10. Contact Us

‍Diamond Pack Sports, LLC
PO Box 190061
Atlanta, GA 31119

privacy@diamondpacksports.com